Some PS4 Owners Reporting Defective Consoles
While Sony’s new PS4 console sold over 1 million units on opening weekend, it hasn’t been without problems. Early buyers are reporting major problems with the console. Most reports have appeared through Amazon reviews and on Sony’s support forums. The most common complaint is a pulsing “Blue Light Of Death” and the inability to view output on TV’s.
One Amazon reviewer states as below:
I also got a defective console right out of the box. I just get the blue flashing/pulsing light on the PS4 and never turns white; no display or sound. Very disappointing in this whole mess. I don’t think I’ve ever had a piece of electronics fail right out of the box. I tried the different methods that I found online to get it to work, but they didn’t do anything. I can’t even get it to boot into the safe mode. Getting my refund and going to try to get one at a local store, if any are in stock.
Another early buyer says on Sony’s support forums:
Purchased a PS4 in July picked up today and flashing blue lights. All the customer support could do for me was offer me an extended warranty, I find this very offensive. They told me basically to take it back but they are no replacements available at best buy now.
Sony says that less than 1% of PS4 consoles shipped to date are affected by these problems. They state that this is “within expectations of a new product launch”. Are you have problems with your PS4? Let us know in the comments!